Thank you for gving opportunity to vent out our anger due to
inconvinience for obtaining domestic LPG cyllinder. This is indirect
case of corruption as the LPG is being sold in blak market. Point (F)
of the following suggests direct corruption.
My Name: Dr Bharat Kardak
Akurdi Rly Stn, Nigdi Pradhikaran, Sector 26, Pune-44
Agent's Name: Pradeep Bharat Gas Agency,
Sector 28, Pradhikaran, Nigdi, Pune 44
Problems:
1) Not a single customer is satisfied with their service. Whenever I
go to their office, I hear only quarrels among the oemployees of this
agency and the customers. The issues raised by customers are like:-
a) Godawoon is 5 km away from the booking office. The customer has to
pay at office, and get the cyllinder from godawoon, 5 km away.
b) Employees alaways deny that booking was made by customer. And
hence, ask the customer to book NOW and come after 15 days to collect
cyllinder.
c) The small auto rikshaws are used to make home delivery. They are
never on time and demand money.
d) The agency is under-staffed. Agency is placed in congested office,
e) Customers do not get any facility - water, washroom, rest area. The
agency had only 10 ft X 10 ft area.
f) For new connections: Customers are forced to buy Gas Stove of bad
quality, damaged pieces. They also force to buy the trolley and frying
pan or pressure cooker.
9) Second connection of cyllinder is overcharged.
Kindly draw attention of Bharat Gas officials or pertolium ministry
towards such issues.
Thanking you,
--
With Best Regards,
Dr. Bharat G Kardak
M 9503636999
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